CLASSIC SERVICE, MODERN TWIST
Making it easier to get the lift you want at the time you need it
Looking for a top-notch Private Hire/Taxi Service? Allow us to introduce ourselves. We're PHAT Services Ltd and our team of pros are available whenever you need us. The founder of PHAT Services Ltd, Adam Phillips, was fed up with having to call several firms, one after the other, so set up 'Andover Private Hire and Taxi Services' Group on Facebook.
On here, you can search several firms all at once, with one request!
Since the success of the Facebook page, PHATS has developed a brand new app too - Test Valleys fastest growing Private Hire and Taxi app! This isn't one app for one firm, it's one app for lots of firms!
Like a specific firm or driver? Request them personally!
Want to send a message showing your nearest and dearest where you are - no problem!
Whatever the occasion - you only have to ask once! If the person you want can't help, we'll find someone else instead for you!
Making Taxi Ordering - Simpler!
The PHAT App
We work with over 35 different private hire and taxi firms, all licenced by Test Valley Borough Council. If you'd like a quick trip into town or head to the Airport in style, just download the PHAT App and let us know what you are after and if you'd like a particular firm.
On the APP you can request:
Specific Firms or Drivers
- The Number of Seats Needed
- Any Additional Notes
We understand that sometimes, you JUST WANT A LIFT! So, ask once, and leave the rest to us. If you don't have any particular preference, select this option and we will get a driver for you.
Get the lift you need at the time you want!
Above are Screenshots from the PHAT App
WE WANT TO HEAR FROM YOU!
The Legal Stuff
Please read carefully, it's important that you understand what data we take and where it goes.
By using this app, you authorise PHAT Services Ltd to pass your details to 3rd parties.
The 3rd Party in this case are other private hire and taxi firms, licenced by Test Valley Borough Council.
No information or data is passed on other than that which is required in order to complete a job.
Information required to complete a job request includes:
- Name of person(s) being picked up
- Pick up location(s)
- Drop off location(s)
- Contact Number
- Date of pick up
- Time of pick up
- Whether a card reader is required
- Whether a wheelchair is required
By asking PHAT Services Ltd to provide a lift for you, you are willingly giving them your information, which may be passed to another licenced operator in Test Valley, to complete your request.
Information about your trip will be stored by PHAT Services Ltd for 2 years, which is in accordance with the PHAT Services Ltd operating licence, as set out by Test Valley Borough Council. Private Hire firms are required to have an operating licence, so any other private firms who pick you up will also be obliged to store details and information about your journey.
We will obtain your name, email, mobile number and date of birth in order for us to keep in contact with you, request customer feedback and may well be able to provide exclusive deals for you (Such as your birthday).
PHAT Services Ltd will keep record of your data and will not pass on or sell any information to any other firm including - marketing companies/ surveying/ data participation companies, this list is not exhaustive. The only people that will keep a record of your information are the operators from Test Valley, licenced by Test Valley Borough Council, which they are obliged to do in accordance with their operating licences.
In the event that you wish to view any information about yourself, all you have to do is email asking and we will provide the data asked and required.
In the event that you wish to cancel your membership and remove all data about yourself, all you have to do is email us and we will remove all data that we hold. We will have to hold any details about any trips that you have requested for a period of 2 years, in accordance with our operating licence. We will send your request to remove all data held to Test Valley Borough Council, prior to removing this information, to ensure that they are satisfied that it is a genuine request and to ensure that we (PHAT Services Ltd) Isn't in breach of their operators licence.